Organizations are faced with rapidly escalating expenses for wireless services and operational support costs for their wireless mobility program. "Enterprises are concerned by the escalating monthly carrier expenses, the cost to process bills, and the complexity of controlling the myriad of services offered by smart devices," said Joe Basil, a research director at Aberdeen Group, a Harte Hanks company. An Aberdeen benchmark study sponsored by MTS (NASDAQ Capital Market: MTSL) examines how enterprises are dealing with these issues.

The study finds that top performers spend 42% less on wireless mobility. Getting the right mix of cell phones and smart devices -- and visibility into the associated costs -- enables enterprises to optimize their cost per user.

About this study

Download the Aberdeen Group report, Wireless Mobility Expense Optimization, for free, as of this posting. Registration may be required. Access to the report is sponsored by MTS -- Mer Telemanagement Solutions Ltd.

This report examines how enterprises are dealing with the issues such as gaining visibility into an up-to-date inventory of their wireless devices, wireless service order activity, the number of employees required to manage wireless services, and the impact that adoption of smart devices in the enterprise has on wireless expense management.

» Story on Analyst Firm Website

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