Enterprise telephony equipment sales in the third quarter of 2007 were marked by healthy double-digit growth from Avaya, Cisco, and Nortel in both the U.S. and Western Europe, according to Synergy Research and Current Analysis. Avaya posted the strongest U.S. sequential revenue growth at 41 percent, however this was not enough to take back the No. 1 position from Cisco. The analysts also noted a robust SMB market.

Alcatel-Lucent for the first time lost its No. 1 position to Avaya in Western Europe, as it shed 4.5 market share points.

Cisco moved up the ranks reaching its highest market share to date in Western Europe, and doubling its share position in less than 3 years.

Nortel managed to maintain their U.S. market share position, and posted a slight quarterly gain in Western Europe.

“Despite soft GDP growth in both the U.S. and Western Europe, we witnessed a strong sales uptick for enterprise voice equipment in both regions,” said Ryan Olsen, Senior Analyst at Synergy Research Group. “Other than major leadership shifts, we also noted a robust SMB market, highlighted by impressive revenue growth performances of Vertical, ShoreTel, and Toshiba.”

About this study

The Synergy Q3 2007 Enterprise Voice Equipment Market Share reports for the U.S. and Western Europe regions are available through Current Analysis. Other vendors covered in the Synergy Enterprise Voice Equipment report include: 3Com, Aastra, Altigen, Audiocodes, Cantata, Ericsson, Mediatrix, NEC Philips, Panasonic, Pingtel, Polycom, Quintum, Samsung, SpectraLink, TeleSynergy, and Vegastream. The market is segmented based on Synergy’s domain expertise, and the numbers are derived from a proven methodology that reconciles vendor reported shipments (bottoms-up measurement) with publicly reported revenue results (top-down measurement) to provide the utmost accuracy. A detailed definition of the market is available in the full report.

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